Privacy Policy | Gibby

Welcome to Gibby_Visuals. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices, please contact us at gibbyvisuals.business@gmail.com or through our contact form.

INFORMATION WE COLLECT

1. Personal Information:

Names
Email addresses
Phone numbers
Mailing addresses
Payment information
Booking details (shoot date, time, location, type)
Any other information you choose to provide

2. Automatically Collected Information:

IP address
Browser type and version
Operating system
Usage data (pages viewed, time spent on site)
Cookies and similar tracking technologies

3. Information From Other Sources:

Social media platforms
Third-party services

HOW WE USE YOUR INFORMATION

1. To Provide and Maintain Our Service:

Process transactions and send purchase confirmations
Schedule and manage photography sessions
Respond to inquiries and provide customer support
Deliver edited photos and final products

2. To Improve Our Services:

Analyze usage patterns and user preferences
Develop new features and services
Enhance website functionality

3. To Communicate with You:

Send booking confirmations and reminders
Provide session updates and delivery notifications
Send newsletters, marketing emails, and promotional materials (with your consent)
Notify you of updates, security alerts, and important notices
You can opt out of marketing communications at any time

4. To Enforce Our Policies:

Prevent fraudulent activities
Ensure compliance with our Terms of Service
Protect our intellectual property rights

5. For Legal and Regulatory Compliance:

Fulfill legal obligations
Resolve disputes
Respond to legal requests

SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with:

1. Service Providers:

Payment processors (Stripe, PayPal, etc.)
Email service providers (for newsletters and communications)
Wix.com (website hosting and infrastructure)
Cloud storage providers
These providers are contractually bound to protect your data

2. For Business Transfers:

In the event of a merger, acquisition, or sale of business assets

3. With Legal Authorities:

When required by law or legal process
To protect our rights, property, and safety
To enforce our Terms of Service

4. With Your Consent:

Any other sharing will be done only with your explicit permission

DATA SECURITY

We implement industry-standard security measures to protect your personal information, including:
- Encryption (SSL/TLS)
- Secure servers and firewalls
- Regular security audits
- Limited access to personal data
- Secure payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

DATA RETENTION

Client Information: Retained for the duration of our business relationship and as required by law
Project Files & Images: Retained for 6 months after service delivery
After 6 months, files may be archived or deleted
Requests for files older than 6 months may be subject to a file retrieval fee
Marketing Data: Retained until you opt out or request deletion
Financial Records: Retained as required by Canadian tax law (typically 7 years)

YOUR RIGHTS

Under Canadian privacy law (PIPEDA) and applicable provincial laws, you have the right to:

1. Access and Correction:

Request access to your personal information
Request correction of any inaccuracies
Receive a copy of your data

2. Deletion and Restriction:

Request deletion of your personal information
Restrict the processing of your information
Object to certain uses of your data

3. Opt-Out:

Unsubscribe from marketing emails (link provided in every email)
Disable cookies in your browser settings
Opt out of promotional image usage

4. Portability:

Request your data in a portable format

To exercise these rights, contact us at gibbyvisuals.business@gmail.com

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
- Enable certain website features

Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site (via Wix Analytics)
- Marketing Cookies: Track effectiveness of marketing campaigns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

THIRD-PARTY LINKS

Our website may contain links to third-party websites (social media, partner sites, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

NEWSLETTER AND MARKETING COMMUNICATIONS

We send newsletters and promotional emails only to those who have opted in
Every marketing email includes an unsubscribe link
You can opt out at any time without affecting your service
Transactional emails (booking confirmations, delivery notifications) cannot be opted out of as they are essential to our service

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take immediate steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

We will notify you of significant changes by updating the "Last Updated" date at the top of this page
For material changes, we may provide additional notice (email notification, website banner)
Continued use of our services after changes constitutes acceptance of the updated policy

INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in locations outside of Canada where data protection laws may differ. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Gibby_Visuals
Email: gibbyvisuals.business@gmail.com
Contact Form: www.gibby-visuals.com/contact
Location: Kamloops, British Columbia, Canada

We will respond to your inquiry within 30 days.